Privacy Policy

Last updated: October 20, 2026

This policy describes how Omexer Labs (“we”) handles personal information when you use the Omexer plugin or visit this website.

1. What we collect

• Account and purchase details such as name, email, billing address and payment confirmation.
• Support messages, including your site address and configuration notes.
• Technical data such as pages viewed, browser, device, IP address and server logs.
• Optional plugin diagnostics (WordPress, WooCommerce and PHP versions) only if you switch them on.

2. How we use it

• Deliver, operate and secure the plugin and website.
• Process orders and send receipts and renewal notices.
• Answer support requests.
• Send product news if you opted in.
• Improve our products and prevent fraud.
• Meet legal obligations.

3. Legal bases (EEA and UK)

We rely on contract performance, legitimate interests, consent for marketing and diagnostics, and legal obligation.

4. Sharing

We never sell personal data. We share it only with payment processors, service providers bound by confidentiality, authorities when legally required, and a successor in a business transfer.

5. Cookies

Essential cookies keep the site working. Optional analytics cookies show how visitors use it, and you can decline them in your browser or consent tool.

6. Retention and security

We keep data while your account is active or as the law requires, then delete or anonymise it. We use sensible technical and organisational safeguards, though no system is perfectly secure.

7. International transfers

Data may be processed outside your country. Where required we use safeguards such as standard contractual clauses.

8. Your rights

• Access, correct or delete your data.
• Object to or restrict processing.
• Receive your data in a portable format.
• Withdraw consent at any time.

9. Children

Our services are not aimed at anyone under 16 and we do not knowingly collect their data.

10. Changes

We will post updates here and revise the date above. Continued use means you accept the updated policy.

Contact

Omexer Labs
Email: support@omexer.example

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